Carsten Neumann on Mon, 23 Jul 2001 04:57:41 +0200 (CEST)


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Re: hp deskjet 610c printing problem


On Mon, 23 Jul 2001, Vidal E. Pantilano, Jr. wrote:
> Hi,
>    I just bought a new cartridge "HP51649A" from a local
> dealer but when I installed it, after aligning the print
> cartridge, I noticed that the text which is supposed to be
> RED was printed DARK BROWN, almost black, and the YELLOW
> text was printed LIGHT GREEN. Dark green is printed OK as
> well as BLUE. Where do you think is the problem? Is it with
> the printer itself, the CPU or the new ink cartridge is
> lacking the two primary colors RED & YELLOW?
>    Hoping for your kind attention regarding this query 

That sounds really weird!

When the colours changed so drastically from the old to the new cartridge it's a good chance that
there is something wrong with your new one and you haven't got a new but (wrongly) re-filled
cartridge.

Is the HP51649A suitable for your DJ 610C at all?

Are all cartridge contacts - and their counterparts - clean?

What makes you believe there is something wrong with the printer's cpu?
And since you've mentioned it besides the `printer itself',
is it exchangeable like the ink cartridge(s)? 8-)

How do the other primary colours (cyan and magenta) appear?
Doesn't your printer print a test-page after you've changed the ink cartridge?